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What to have ready#

None of this is required, but having it at hand means you will not be interrupted:

• The menu as a PDF or a photo. A phone photo of the printed menu is enough.
• The logo as an image file (PNG, JPG or WebP). A transparent background looks nicer but is not needed.
• The address of the restaurant, exactly as it appears on Google.
• A phone number guests can call with questions.
• The opening hours, per weekday.
• A credit card to start. Nothing is charged during the fourteen-day trial.

The path, step by step#

The setup wizard in the dashboard walks through the questions in order, in seven groups. The screen itself stays put: the groups at the top, “Back” and “Next” at the bottom, and only the question in between scrolls when it is a long one. Every step can be skipped and picked up later under Settings; the groups at the top and the dots at the bottom jump straight to a step.

None of these questions points somewhere else: what the wizard asks, it also sets. Depending on the plan and the order types you picked, some drop out: see the brackets.

1. 1

   Create an account

   Email address and password, then open the confirmation mail. It confirms by itself, and the screen you signed up on moves on, no matter which device you opened the mail on. The fourteen-day trial starts then.

   flavoso.com/en/login

2. 2

   Find your restaurant

   Type the name of your place. Flavoso suggests name, address, phone number and opening hours from your Google listing. All of it can be changed afterwards. Without a Google listing you type it in by hand, which takes two minutes longer. Your short name (the front part of your address) is created here too.

   Wizard, Your business: Restaurant

3. 3

   Legal notice, privacy and terms

   Two of them are required as soon as guests order: the legal notice and the privacy notice. The restaurant is the controller for that, not Flavoso. If you have a website, the wizard reads it when the step opens and enters the pages it finds as links; otherwise you write the text in the field next to it, and addresses inside it become clickable on the ordering page. Terms are optional.

   Wizard, Your business: Legal

4. 4

   Logo and brand colour

   Upload and crop the logo, pick your brand colour. The colour can be lifted from the logo. It colours the ordering page, the table cards and the mails to guests.

   Wizard, Your business: Logo & colour

5. 5

   Look of the ordering page

   Menu layout, shape of the header, corner radius, light or dark mode. A preview runs along next to it, showing the real menu.

   Wizard, Your business: Design

6. 6

   Order types

   Pickup, delivery, table ordering, table QR. Each one on or off. There are presets for the usual cases, such as “pickup only” or “pickup and delivery”. This answer decides which of the following steps are asked at all.

   Wizard, Ordering: Order types

7. 7

   Delivery area (only with delivery)

   Rings around your own address, zones you draw yourself, or driving-distance zones, each zone with a fee and a minimum order value. The map shows immediately where you deliver.

   Wizard, Ordering: Delivery area

8. 8

   Times

   Opening hours per weekday, separate delivery hours, special days, lead time and pre-ordering. A lunch break is simply two windows on one day.

   Wizard, Ordering: Times

9. 9

   Tables (only with table ordering or table QR)

   Say how many tables there are, by area if you like; the QR codes and the print-ready cards follow from that. The first of the three links that lead out of the wizard is here: “View & print QR cards”, and it opens a new tab.

   Wizard, Ordering: Tables

10. 10

    Reservations (Pro and up)

    The whole reservation card, the same one that later sits under Settings: accept or not, confirm each booking yourself or not, how long a table counts as taken, the grid, the lead time and how far ahead people may book, whether tables may be combined, the largest party online. Below it a sentence works out from your tables how many people can really book online, and at the bottom sit the booking link and the embed code for your website.

    Wizard, Bookings: Reservations

11. 11

    Menu

    Upload a PDF or a photo, the AI reads out categories, dishes and prices. The proposal is shown before it is applied. Entering it by hand works too. This is the step that really takes time; everything else is information you already carry in your head.

    Wizard, Menu: Menu

12. 12

    Language of the menu

    Which language your dishes are written in, and whether the other four versions should appear by themselves. It sits right behind the import, because the menu came into being at exactly that moment. Once something is translated, the editor is right below it: every entry with the original beside it, one language after the other, ready to overwrite. That is the moment you read a machine translation, not three weeks later.

    Wizard, Menu: Menu languages

13. 13

    Register and forwarding

    Where a new order should go outside Flavoso: to a kitchen email address, to a web address of your own (webhook), or into a connected point of sale. The first two are in every plan.

    Wizard, Workflow: Register

14. 14

    What the guest is told

    At which moments of their order a message goes out, and by which channel. Email is in every plan and costs nothing, SMS starts at Pro and counts against your credit.

    Wizard, Workflow: Guest messages

15. 15

    Online payment (Pro and up)

    Taking payment on site always works and needs no setup. For online payment you connect your Stripe account here and switch it live at the checkout.

    Wizard, Money: Payment

16. 16

    Tipping

    Whether the checkout asks for a tip, with which percentages, which of them is preselected, whether a free amount is allowed, and for which order types it asks. Next to it stands what the percentages come to in euros on a 20-euro bill. Off by default.

    Wizard, Money: Tipping

17. 17

    Stamp card (Pro and up)

    How many orders earn a stamp and what a full card is worth.

    Wizard, Money: Stamp card

18. 18

    Team (Pro and up)

    Kitchen, service and drivers get their own access. You invite right here: enter the email address, pick the role, invite. Anyone working alone skips the step.

    Wizard, Launch: Team

19. 19

    Go live

    The last page lists what is still open and hands you the address of your ordering page along with the embed code for your own website. Clicking an open line jumps back to its step. From here the page takes orders.

    Wizard, Launch: Go live

The minimum that has to be there#

Four things, without which the ordering page does not work as intended:

• At least one dish set to available. Without a menu there is nothing to order.
• At least one window in the opening hours. Without one the restaurant counts as always closed, and guests can at most pre-order.
• Address and phone number. Both appear on the ordering page and in the confirmation to the guest.
• At least one order type: pickup, delivery or table ordering.

The last step is not in the dashboard#

As soon as the four things above are in place, the ordering page works. Written out, its address sits in the last step of the setup wizard (“Go live”) and inside the embed code on the overview. To open it: “View storefront” at the very bottom of the sidebar, the “Storefront” tile on the overview, and on a phone the arrow icon in the top bar.

Now that address has to go where the guests are: onto your own website, into your Google listing as the order link, into your Instagram bio, onto a stand on the counter and onto the next run of flyers. An ordering system whose address nobody knows gets no orders.