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What to have ready#

None of this is required, but having it at hand means you will not be interrupted:

• The menu as a PDF or a photo. A phone photo of the printed menu is enough.
• The logo as an image file (PNG, JPG or WebP). A transparent background looks nicer but is not needed.
• The address of the restaurant, exactly as it appears on Google.
• A phone number guests can call with questions.
• The opening hours, per weekday.
• A credit card to start. Nothing is charged during the fourteen-day trial.

The path, step by step#

The setup wizard in the dashboard walks through the questions in order, in seven groups. The screen itself stays put: the groups at the top, “Back” and “Next” at the bottom, and only the question in between scrolls when it is a long one. Almost every step can be skipped and picked up later under Settings; only “Legal” cannot, because without a legal notice and a privacy policy the ordering page doesn't go live. The groups at the top and the dots at the bottom jump straight to a step.

None of these questions sends you somewhere else: whatever the wizard asks, it also sets right away. Depending on your plan and the order types you picked, some are skipped; the brackets say which.

1. 1

   Create an account

   Enter your e-mail address and a password, then open the link in the confirmation e-mail. It confirms by itself, and the screen you signed up on moves on, no matter which device you opened the e-mail on. Your fourteen-day trial starts then.

   app.flavoso.com/en/login

2. 2

   Find your restaurant

   Type in the name of your restaurant. Flavoso suggests the name, address, phone number and opening hours from your Google listing. You can change all of it afterwards. Without a Google listing you type it in by hand, which takes two minutes longer. This is also where your short name (the first part of your address) is created.

   Wizard, Your restaurant: Restaurant

3. 3

   Legal notice, privacy and terms

   Two of them are required: the legal notice and the privacy policy. Without both, the ordering page doesn't go live, which is why this step can't be skipped. The restaurant is responsible for them, not Flavoso. The easiest way to do the legal notice is the form (name, legal form, address, phone, e-mail, for companies their representatives, for registered businesses the register court and number); this produces the text in every language of your ordering page. If you have a website, the wizard reads it when the step opens and enters the pages it finds as links; your own text works too. Terms are optional.

   Wizard, Your restaurant: Legal

4. 4

   Logo and brand colour

   Upload and crop the logo, pick your brand colour. You can take the colour straight from the logo. It colours the ordering page, the table cards and the e-mails to guests.

   Wizard, Your restaurant: Logo & colour

5. 5

   Look of the ordering page

   Menu layout, shape of the header, corner radius, light or dark mode. A live preview next to it shows your real menu.

   Wizard, Your restaurant: Design

6. 6

   Order types

   Pickup, delivery, table ordering, table QR. Each one can be switched on or off. There are presets for the usual cases, such as “pickup only” or “pickup and delivery”. Your answer decides which of the following steps come up at all.

   Wizard, Ordering: Order types

7. 7

   Delivery area (only with delivery)

   Rings around your own address, zones you draw yourself, or driving-distance zones, each zone with a fee and a minimum order value. The map shows immediately where you deliver.

   Wizard, Ordering: Delivery area

8. 8

   Hours

   Opening hours per weekday, separate delivery hours, special days, lead time and pre-ordering. A lunch break is simply two windows on one day.

   Wizard, Ordering: Hours

9. 9

   Tables (only with table ordering or table QR)

   Say how many tables there are, by area if you like; the QR codes and the print-ready cards follow from that. The first of the three links that lead out of the wizard is here: “View & print QR cards”, and it opens a new tab.

   Wizard, Ordering: Tables & QR

10. 10

    Reservations (Pro and up)

    The reservation settings, the same ones that later sit under Settings, spread over three steps: first the switch “Online reservations” with the sentence that sums up where you stand, plus Acceptance (confirm yourself or automatically, largest party online) and Guests (phone required, reminder), then the times, and finally the tables with the sentence that works out how many people can really book online. The booking link and the embed code are in the wizard's last step.

    Wizard, Reservations: Reservations

11. 11

    Menu

    Upload a PDF or a photo, and the AI picks out the categories, dishes and prices. You see the proposal before it is applied. You can also enter the menu by hand. This is the step that really takes time; everything else is information you already carry in your head.

    Wizard, Menu: Menu

12. 12

    Language of the menu

    Which language your dishes are written in, and whether the other four versions should appear by themselves. It comes right after the import, because that is the moment your menu was created. Once something is translated, the editor is right below it: every entry with the original beside it, one language after the other, ready to overwrite. That is the moment you read a machine translation, not three weeks later.

    Wizard, Menu: Menu languages

13. 13

    Orders by e-mail

    If you like, every new order also goes to an e-mail address, for example the kitchen's. This is in every plan. Orders paid online only go out once the payment is confirmed.

    Wizard, Workflow: Orders by e-mail

14. 14

    What the guest is told

    At which moments of their order a message goes out, and by which channel. E-mail is included in every plan and costs nothing; SMS is available from Pro and is deducted from your credit.

    Wizard, Workflow: Guest updates

15. 15

    Online payment (Pro and up)

    Taking payment on site always works and needs no setup. For online payment you connect your Stripe account here and switch it live at the checkout.

    Wizard, Money: Payments

16. 16

    Tipping

    Whether the checkout asks for a tip, with which percentages, which of them is preselected, whether a free amount is allowed, and for which order types it asks. Next to it you see what the percentages come to on a 20-euro bill. Off by default.

    Wizard, Money: Tipping

17. 17

    Stamp card (Pro and up)

    How many orders earn a stamp and what a full card is worth.

    Wizard, Money: Stamp card

18. 18

    Team (Pro and up)

    Kitchen, service and drivers get their own access. You invite them right here: enter the e-mail address, pick the role, invite. If you work alone, skip this step.

    Wizard, Launch: Team

19. 19

    Go live

    The last page says right at the top whether your ordering page is live; if the legal notice or the privacy policy is missing, “Add them now” takes you back to the “Legal” step. Below that is a list of what is still open, and the address of your ordering page with the embed code for your own website. Clicking an open line jumps back to its step. As soon as the page is live, it takes orders.

    Wizard, Launch: Go live

The minimum that has to be there#

Five things, without which the ordering page does not work as intended:

• At least one dish set to available. Without a menu there is nothing to order.
• At least one window in the opening hours. Without one the restaurant counts as always closed, and guests can at most pre-order.
• Address and phone number. Both appear on the ordering page and in the confirmation to the guest.
• At least one order type: pickup, delivery or table ordering.
• A legal notice and a privacy policy. Without both the ordering page isn't live: guests see “This page is being set up”, you see it as a preview.

The last step is not in the dashboard#

As soon as the five things above are in place, the ordering page is live and works. Its address is in the last step of the setup wizard (“Go live”) and in the embed code on the overview. To open it: “View ordering page” at the very bottom of the sidebar, the “Ordering page” tile on the overview, and on a phone the arrow icon in the top bar.

Now that address has to go where the guests are: onto your own website, into your Google listing as the order link, into your Instagram bio, onto a stand on the counter and onto the next run of flyers. An ordering system whose address nobody knows gets no orders.