What Flavoso is

The idea in three sentences#

Flavoso gives a restaurant its own ordering page under its own address. Guests order there for pickup, for delivery or straight at the table via a QR code. The order lands in the same second on the kitchen screen, in the dashboard order list, in the restaurant's app and, if a register is connected, there too.

It is not a marketplace. There is no list of competing restaurants in the ordering flow, no commission per order and no middleman between guest and restaurant. What you pay is a fixed monthly fee: 19, 39 or 69 euro plus VAT, depending on the plan.

The difference in numbers: a delivery platform usually takes 13 to 30 percent of the order value. On 8,000 euro of online revenue a month, 13 percent is 1,040 euro. The most expensive Flavoso plan costs 69 euro plus VAT in that same month, no matter how much is ordered.

The five surfaces#

Everything hangs off one set of data. Turn a dish off and it is off everywhere.

• Ordering page: what the guest sees. Menu, basket, checkout, pre-order for a chosen time. Runs in the browser, nothing to install.
• Kitchen screen (KDS): every order as a ticket, in columns from new to done. Runs in the browser on any tablet, from the Pro plan.
• Dashboard: numbers, orders, menu, tables, visitors, settings. Runs in the browser and installs as an app.
• Table QR: one code per table. The guest scans and orders, the order carries the table. From the Pro plan.
• The app for Android and iOS: one installation with two faces, the marketplace for guests and the console for the restaurant. The business side does nearly everything the dashboard does. Four chapters on it are under “The phone app”.

Your own address#

Every restaurant gets a subdomain in the form your-restaurant.flavoso.com. The front part is the short name you pick during setup; it may be three to fifty characters, lowercase letters, digits and hyphens.

That address belongs on the flyer, in your Google listing, in your social media bio and on the table stand. It is encrypted with a valid certificate without you doing anything for it.

The ordering page can also be embedded into an existing website, see the chapter “On your own website”.

What Flavoso is not#

Not a delivery service. Flavoso does not drive and does not arrange drivers; whoever delivers, delivers themselves.

Not a point of sale. Flavoso does not replace a cash register or a fiscal device. It can connect to an existing register, see the chapter “Register and forwarding”.

Not a payment provider. With online payment the money goes straight to the restaurant's account, Flavoso is never the payee.

Not a floor plan. Reservations exist (see the chapter “Reservations”), but there is no graphical room view you drag tables around in.