Terms

Look it up#

• Ordering page: the public page where guests order. At the restaurant's own address.
• Short name: the part in the address, the your-restaurant in your-restaurant.flavoso.com.
• Kitchen display, KDS for short: the board with the tickets. Runs in the browser on a tablet in the kitchen.
• Ticket: an order as the kitchen sees it.
• Phase: a column on the kitchen display. Free to name, always belongs to one of the four guest states.
• Station: a named selection of columns for ONE screen, for example grill or pass.
• Order code: six characters that make an order unique. Shown in the guest's confirmation.
• Dashboard: the signed-in area of the restaurant.
• Zone: an area of the delivery region with its own fee and its own minimum order value.
• Pre-order: an order for a requested time instead of as soon as possible.
• Lead time: how long the kitchen needs at least. Moves the earliest time that can be chosen.
• Capacity limit: the maximum number of orders per time slot.
• Embedding: the single line of code that makes the ordering page appear on an existing website.
• Stamp card: the digital loyalty card for regulars.
• Special day: a single day with different hours, for example a public holiday.
• Pause: the emergency stop. The restaurant temporarily takes no orders, the menu stays visible.
• Webhook: an address on the web to which Flavoso sends a signed message when something happens, for example a new order.
• Notifications (account): what arrives on YOUR phone or in your inbox. Lives under Account and belongs to you. Not to be confused with the notifications to guests, which the restaurant sets.
• Source language of the menu: the language you wrote your menu in. The other four are translated from it.
• Two-factor authentication: a second proof next to the password, usually a number from an authenticator app. The owner can make it mandatory for the team.