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Delivery and the delivery area

Rings, drawn zones or driving-distance zones; fee and minimum order value per zone.

Three ways to describe an area

All three end up at the same thing for the guest: a fee, a minimum order value and the answer to whether you deliver to them at all.

  • Rings: circles around your own address, measured as the crow flies. The quickest way, done in two minutes.
  • Drawn zones: you click the corners onto the map yourself. For the cases where a circle takes in half of the wrong neighbouring town.
  • Driving-distance zones: the same kilometres as the rings, but measured along the road instead of as the crow flies. “5 km” then stops being a circle and becomes the area you really reach after 5 km of driving. More accurate wherever a river, a railway line or a one-way street lies between two addresses that look close together on the map.

As the crow flies

Rings around the restaurant

Driving distance

as far as you really drive on the road

Drawn by hand

corner by corner on the map

The same question, three answers. Which one you pick only decides how the area is cut. In all three the fee and the minimum order value hang off the zone.

Fee and minimum order value

Both can be set separately per zone, for instance up to 3 km no fee from 15 euro, up to 6 km 2,50 euro from 25 euro.

When the guest enters their address, the page assigns it to a zone and shows the fee and the minimum order value before they order. If the address lies outside, it says so instead of taking an order nobody is going to drive.

If an address falls into two zones, the smaller one wins. That is the case you easily miss while drawing, and it is the reading that favours the guest.

Localities

On top of that you can name localities you do deliver to, or expressly do not. That helps wherever a zone cuts a neighbouring town in half: instead of trusting the boundary, you say “district X yes, district Y no”.

The map shows the named towns as dots, so you can see which one is inside and which one is outside.

The map

The map in the dashboard is not a picture, it is the tool. Rings have handles you drag the radius by; drawn zones come from clicking the corners, and a click on the first point closes the shape.

The location itself cannot be moved by dragging. It comes from the address field, and one accidental click should not relocate your entire delivery area.

app.flavoso.com/en/settings/delivery
The “Delivery” tab, scrolled down to the map. Above it the choice between straight-line rings, driving distance and drawn by hand; on the map the dot in the middle is the restaurant, the coloured areas are the zones, and the handles on a ring's edge drag the radius. Below the map each zone shows its fee and its minimum order value.

Still unclear? Ask the assistant in the corner or write to us

Delivery and the delivery area · Flavoso Docs